Connecting devices with existing Sigfox connectivity
[EXPERTS ONLY]
You will get 20-days free access to IO Frog platform. After this evaluation period, you can buy a full access based on our price list.
Guideline:
- Register devices in IO Frog
- Create a new device type under backend.sigfox.com
- Setup custom callbacks (see details bellow).
- Register devices under backend.sigfox.com
Limitations:
- No automatic automatic device registration under backend.sigfox.com
- You have to setup callbacks to I/O Frog platform yourself
- Checking your connectivity contract conditions is outside our possibilities. We cannot provide consumption reports or backend details.
Self-help guideline:
- Check callbacks setups, the URL, content type and body must be exactly same as in guideline.
- Check message history in backend.sigfox.com = device is sending messages to Sigfox network as expected.
- Check callback status in Messages in backend.sigfox.com. All statuses must be green = all messages from Sigfox network are being sent to IO Frog.
- Check downlink mode = callback in device type settings in backend.sigfox.com to ensure that devices can be updated via downlink.