Service messages

IO Frog and all white label solutions now have new independent process that is regularly scanning our database at given intervals and provides new e-mail reports including:

Partner support team = the reports are sent to e-mail address defined in white label solution (if any).

More reports will follow soon!

Long-term tracing history

Tracing devices may send up to 140 messages per day in Sigfox network. It is about 4.200 positions per month and 51.100 per year. Imagine you want to visualise the movement over the last 12 months…It is impossible to download and render so many pints in the map. And if we were able to do it, you would see thousands of points and poly lines that would hardly give you any benefit.

IO Frog is now processing location based messages using Ramer–Douglas–Peucker algorithm to significantly reduce the number of points that may be less important because of high proximity. The result is a possibility to visualise thousands of tracing points in one map.

SimplePack tracing in Android app

Here you can see a real life example with a kind permission from our customer. You can turn on/off the tracing history, choose the time period, and select the optimal source of location data.

Device clustering in map view

If you have many devices at the same place, you will benefit from new device clustering feature.

Infrastructure and DB structure upgrade

The system is running on high availability infrastructure = 5 servers + load balancer in Amazon AWS. Since going to production in September 2018, there was no downtime. Last week we have experienced regular memory alerts coming from our DB server. We have reached the limits of solution we had designed one year ago. 12 bytes seemed nothing at that time. While working with 10 device manufactures world-wide, we’ve learned that 12 bytes can easily contain more than 20 attributes and when you have 50k+ messages from one device, it is something to process.

Until yesterday, we had processed more than 730.000 messages from 1.201 devices used by 667 users. All these devices send about 500 messages every hour.

So the last week we were super busy with redesigning data structure and improving the system in such a way that it can handle more devices, more users, and more messages. It was necessary to switch the server to maintenance mode for about 10 minutes on Sunday midnight. You may have experienced some rejected messages and alerts from backend. We apologise for that but it enabled us to upgrade the system tremendously.

Is it the end? No, never. We are committed to build even better IoT platform in the future. Regarding infrastructure, we plan to replicate our DB servers and employ sharding techniques to cope with unlimited number of devices and messages.

Thank you for your support!

Fallback

Now you can choose Best available  = fallback location source. This mode combines latitude and longitude from data messages sent by devices equipped with GPS or WiFi sniffing technology with Sigfox Atlas and Atlas Wifi data if GPS/WiFi data is not available at that moment.

Pre-imported device for error-free device registration

The import enables super simple, error free registration of new devices to partner’s customers in 4 steps.

Insafe+Carbon

Air quality analysis and alerts for temperature, humidity, and CO2

Electronic seal

Smart electronic seal from SI2C will inform you about any manipulation!

Parking Pill

Monitoring of parking places with Parkig Pill from SI2C